ob Summary

A Front Office Executive in a hospital is responsible for managing patient interactions at the reception area, ensuring smooth registration, appointment scheduling, billing coordination, and providing excellent customer service to patients and visitors.

Key Responsibilities
Welcome patients, visitors, and attendants professionally.
Handle patient registration and maintain records accurately.
Schedule, confirm, and manage doctor appointments.
Answer phone calls and respond to patient inquiries.
Guide patients regarding departments, procedures, and services.
Coordinate with doctors, nurses, and billing departments.
Maintain OP/IP records and admission documentation.
Handle billing support, payment collection, and receipts.




Manage insurance and TPA-related documentation if required.
Ensure reception and waiting area cleanliness and organization.
Handle emergency situations calmly and direct patients appropriately.
Maintain confidentiality of patient information.

Required Skills
Valuable communication and interpersonal skills
Customer service orientation
Basic computer knowledge (MS Office, hospital software)
Multitasking ability
Qualified appearance and behavior
Problem-solving skills
Ability to work in shifts

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive Gachibowli
🏢 Renova Hospitals
📍 Gachibowli