Experience Target (in this job or a related function/field):
- 5 - 7 years of experience in Network and/or Network Security
Skills: (identify essential skills required, and identify additional skills that enable success in performing this job)
- Excellent English written and verbal communication skills with specific focus on technical and operational documentation
- Robust interpersonal and problem solving skills
- Excellent customer service, analytical and organizational skills
- Willing to work in 24x7 rotational shift
- Ability to take initiatives for individual projects as well as work in a team environment
Skills: (describe type and level of knowledge or ability needed to perform essential job functions and those that enable success in performing this job)
- Strong interpersonal and problem solving skills
- Thorough understanding and knowledge of network operating systems, network equipment and networking protocols
- Well Knowledge / Experience in Content Filtering of Cisco WSA
- Network installations, implementations and configurations (Main vendor is Cisco Systems)
- Well knowledge/experience on Cisco Firewalls (ASA, FWSM) and Cisco IPSEC and IPS Modules/Appliances
- Well knowledge/experience on the IOS (as, IOS-XR / IOS SR & SX)
- Well knowledge/experience on routers and switches (as,
Cisco7600,ASR 1000, ISR/ Cisco6500, Cisco Nexus)
- Knowledge/experience on the network and server load balancers (F5 )
- Knowledge/experience on any Network Management System such as Solarwind, Network Flow and Splunk
- In-depth trouble shooting and problem analysis skills
- Well knowledge/experience on the routing protocols (OSPF, EIGRP ,BGP)
- Layer 2 protocols including, VSS, VPC and Spanning Tree
- Experience with common LAN, WAN, and Datacenter architectures
- Wireshark/Sniffer analysis / Ripper / NMAP
- Experience with troubleshooting complex technical issues which may include multiple technical platforms.
- Ability to evaluate technological needs and recommend appropriate solutions using standards and best practices
- Understanding of how to escalate issues with vendor partners to drive resolution.
- Demonstrated ability to make critical decisions, under pressure, to resolve technical issues.
- Ability to communicate technical information to a less technical audience which may include senior leadership.
- Creation of MOP/SOP and responsible for change management
- Responsible for technical documentation of customer network and updating internal knowledge database