We are hiring a Team Leader to supervise and support a team of Telecallers. The ideal candidate should have experience in team handling, target monitoring, and customer communication. The role involves guiding team members, tracking daily performance, and ensuring smooth telecalling operations.
Key Responsibilities
Supervise and support a team of Telecallers.
Monitor daily calling activities and team performance.
Guide team members to achieve daily and monthly targets.
Train new team members and provide regular coaching.
Ensure timely customer follow-ups and quality communication.
Prepare daily and weekly performance reports.
Resolve operational issues and support the team.
Coordinate with management regarding team performance.
Maintain calling quality and process compliance.
Eligibility Criteria
Graduate in any discipline.
1–3 years of experience in Telecalling, Customer Support, Team Handling, or Sales.
Experience as a Team Leader, Senior Telecaller, or Customer Support Team Lead will be preferred.
Valuable communication and leadership skills.
Basic knowledge of MS Excel and MS Office.
Required Skills
Team Management
Telecalling
Customer Support
Team Handling
Performance Monitoring
Lead Follow-up
Communication Skills
MS Excel
Leadership
Problem Solving
Salary & Perks
₹20,000 – ₹30,000 per month
Performance-Based Incentives
Qualified Work Workplace
Career Growth Prospects
Training & Development
Work Details
Employment Type: Full time
Work Mode: Work from Office
Location: Vidisha, Madhya Pradesh
Preferred Candidate
Candidates with experience in managing telecalling or customer support teams.
Target-oriented with positive leadership and communication skills.
Immediate joiners preferred.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Team Leader Vidisha
🏢 Visko Group
📍 Vidisha
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