The Front Office Executive is responsible for performing the daily operations of the front desk, ensuring smooth check-in/check-out processes, managing guest relations, etc. This role ensures a high standard of guest satisfaction and efficient resort operations.
Key Responsibilities:
Guest Service: Ensure excellent service during check-ins/outs and resolve guest concerns promptly.
Operations: Oversee room reservations, billing, and daily reports. Ensure efficient front office operations.
Guest Relations: Handle VIPs and special requests, monitor guest satisfaction, and collect feedback.
Coordination: Work with housekeeping, maintenance,
and other departments for smooth operations.
Requirements:
Education: Bachelor’s degree or diploma in Hospitality Management or related field.
Experience: 2 years in front office management, preferably in a 4-star resort.
Skills: Solid communication, leadership, problem-solving, and organizational skills. Proficient in Property Management Systems (PMS).
Other: Customer-focused, detail-oriented, and adaptable in a fast-paced environment.
Compensation:
Market-competitive salary with free accommodation and meals provided.
Job Type: Full time
Pay: ₹14,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Front Office Executive Munnar
🏢 Spice Country Resorts
📍 Munnar
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