●Provide expert counselling to students regarding overseas education options across Canada, Australia, Recent Zealand, UK and Europe based on their academic profiles and career aspirations.
●Address inquiries, provide status updates, prepare clients for interviews, and resolve escalated issues.
● Assess eligibility and explain processes clearly
● Maintain lead follow-ups and client records
●Oversee preparation, review, and timely submission of documentation, ensuring accuracy and adherence to regulations
● Maintain up-to-date knowledge of changing immigration laws, policies, and procedures for different countries (e.g. Canada, Australia, NZ, UK, Europe).
● Achieve monthly counselling and conversion targets