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National Training manager is a critical role for the consumer business ,

Owns e2e training planning, execution delivery of product training across PC, Tabs, Visuals, accessories, services sales for ~1500 In store promoters ~1000 top unmanned multi-brand stores ,



along with Area Sales officers, and Area managers.

Top 1500 stores contribute 80% + of premium PC sales in the industry, Tabs ~90% of flagship products like AURA and Legion.

Training manager also owns Soft-skills and selling skills training for Field force to drive conversion and also CX improvement.

Planning of training approach along with category teams

Content development of sales and product training ( features, advantages, USPs)

Innovation in training delivery - gamification, peer to peer training

Collaborate with sales and vertical teams to drive execution

Manage team of ~20 route trainers for their JCP across India, and capability building , also for planning quarterly training calendar

Manage online training portal along with external vendor ( Learn with Lenovo)

Manage e2e budgets for training delivery and content building along with alliance relationships with Intel, AMD , Google

Measure by key metrics : Sales , product mix, CX and selling ability, New product ramp up.

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📌 National Training Manager (Bangalore Urban)
🏢 Lenovo
📍 Bangalore Urban