Job Summary:

MrMed is looking for "Customer Support Executive" to assist customers by addressing

inquiries, resolving issues, and ensuring a positive experience.

Job Location: T. Nagar, Chennai

Language: Hindi is mandatory

Key Responsibilities:

 Handle customer queries via phone, email, and chat.

 Provide accurate and timely responses to customer concerns.

 Troubleshoot technical issues and escalate when necessary.

 Maintain and update customer records in tools.

 Collaborate with internal teams to resolve customer issues.

 Follow up with customers to ensure satisfaction.

 Document customer interactions and create reports for analysis.

Qualifications:

 0 to 1 year of experience in voice/ semi voice process in a non-tech role

 Bachelor's degree in any field.

 Excellent verbal and written communication skills.

 Solid problem-solving and analytical abilities.

 Ability to handle multiple tasks.

 Fluent in Hindi is a must.

Pay: ₹300,000.00 - ₹324,000.00 per year

Advantages:
Provident Fund

Language:
Hindi (Required)
English (Required)

Work Location: In person

📌 Customer Support Chennai
🏢 Mr Med
📍 Chennai