We are looking for a smart, friendly, and customer-focused Client Relationship Executive to manage customer communication and build solid relationships for our jewelry brand. The ideal candidate should have good communication skills and be able to handle customer queries professionally.
Key Responsibilities:
Handle customer inquiries through calls, WhatsApp, and social media
Assist customers with product details, pricing, and order support
Build and maintain strong customer relationships
Resolve customer issues politely and efficiently
Follow up with leads and existing customers
Maintain customer data and daily reports
Ensure a smooth and positive customer experience
Requirements:
Good communication skills in Hindi & English
Basic computer knowledge
Strong customer-handling skills
Positive attitude and confidence while speaking
Prior experience is a plus
Freshers can also apply