F&B; Service Captain

The F&B; Service Captain is responsible for supervising and coordinating food and beverage service operations to ensure excellent guest satisfaction and smooth day-to-day restaurant and banquet functioning. The role includes leading service staff, maintaining service standards, handling guest concerns, and ensuring efficient coordination between kitchen and service teams.

Key Responsibilities
Supervise and coordinate daily restaurant, banquet, and room service operations.
Ensure guests receive prompt, courteous, and high-quality service at all times.
Allocate duties and monitor the performance of F&B; service associates.
Assist in welcoming guests, taking orders, and ensuring smooth table service.
Ensure proper table setup, cleanliness, and maintenance of dining and service areas.
Coordinate with kitchen and bar teams for timely preparation and service of food and beverages.
Handle guest complaints, feedback, and special requests professionally.
Monitor grooming, discipline, and attendance of service staff.
Assist in training team members on service standards, SOPs, and guest handling.
Ensure billing, cashiering, and payment procedures are followed accurately.
Support banquet setups, events, and special functions as required.
Maintain hygiene, food safety,



and sanitation standards in all service areas.
Prepare shift reports and communicate operational updates to management.

Qualifications & Skills
Diploma or degree in Hotel Management, Hospitality, or Food & Beverage Service preferred.
2–5 years of experience in F&B; service operations in hotels, resorts, or restaurants.
Prior supervisory or captain-level experience preferred.
Positive communication and leadership skills.
Robust guest service and team coordination abilities.
Basic knowledge of restaurant operations, billing, and POS systems.
Ability to work in shifts, weekends, and holidays.
Well-groomed appearance and professional conduct.

Preferred Skills
Experience in resort restaurants, banquets, or multi-cuisine operations.
Knowledge of food and beverage service standards and menu presentation.
Familiarity with banquet operations and event service.
Ability to train and motivate service staff effectively.
Understanding of hygiene, safety, and hospitality service standards.

Job Type: Full time

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:
Food provided
Provident Fund

Experience:
Hospitality: 2 years (Preferred)

Work Location: In person

📌 F&b Service Captain Thekkady
🏢 Chemmanur International Holidays & Resorts
📍 Thekkady