Location: Vattakinar, Calicut, Kerala
Job Type: Full time, In-person
Salary: ₹12,000 – ₹15,000 per month
Job Overview
QBay Careers is looking for a Customer Support Executive to handle customer interactions, telecalling activities, follow-ups, and CRM operations. We are looking for candidates with positive communication skills and a customer-focused attitude.
Responsibilities
Handle customer inquiries and provide timely support.
Conduct telecalling and customer follow-ups.
Maintain and update customer records in CRM systems.
Coordinate with internal teams to resolve customer concerns.
Prepare basic reports and maintain accurate records.
Ensure a positive customer experience.
Requirements
Bachelor's degree in any discipline.
6 months of experience in Customer Support,
Telecalling, CRM Operations, or related roles is preferred.
Freshers with strong communication skills may also apply.
Basic knowledge of Microsoft Excel and computer applications.
Good communication and customer-handling skills.
Benefits
Training and onboarding programs.
Growth opportunities opportunities.
Performance-based salary increments.
Supportive work workplace.