Location: Coimbatore, Tamil Nadu
Industry: BPO / Customer Support
Experience: 0–2 years
Salary: ₹15,000–₹22,000 per month (based on experience)
Employment Type: Full-Time, In office
Job Summary
We are hiring a Customer Support Executive to handle inbound and outbound customer calls, resolve queries and ensure a positive customer experience for the assigned process.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Address customer queries, complaints and requests promptly.
Log calls and update customer interactions in the CRM or system.
Follow defined process and quality guidelines for calls.
Escalate unresolved issues to the appropriate team or supervisor.
Meet daily and monthly targets for call handling and resolution.
Maintain professionalism and up-to-date product or process knowledge.
Requirements
12th pass/Any Graduate; freshers may apply.
Valuable communication skills in Tamil and English; Hindi is an advantage.
Basic computer knowledge and typing skills.
Customer-oriented approach and patience when handling queries.
Willingness to work in rotational shifts.
Ability to work under performance targets.
Pay: ₹15,000.00 - ₹22,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Customer Support Executive Voice Process Coimbatore (India)
🏢 V Support Jobs
📍 India
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