Recruitment & Staffing
Manage end-to-end recruitment for outlet and corporate positions.
Handle bulk hiring for Crew Members, Cashiers, Supervisors, Outlet Managers, and other frontline staff.
Coordinate manpower requirements with outlet managers and ensure timely hiring and onboarding.
Payroll & Attendance
Manage attendance, leave, overtime, incentives, and payroll inputs.
Coordinate with the accounts/payroll team for accurate and timely salary processing.
Maintain employee records and HR MIS.
Training & Development
Identify training requirements and coordinate employee training programs.
Support onboarding and induction programs for recent employees.
Monitor training effectiveness and employee development.
HR Administration
Manage employee documentation, onboarding, confirmation, transfers, and exits.
Handle employee grievances, disciplinary matters, and HR-related queries.
Maintain HR policies, records, and documentation.
Support statutory compliance and labour law requirements.
Conduct employee engagement and retention initiatives.
Monitor attrition and implement measures to improve employee retention.