Key Responsibilities:
Conduct outbound calls to prospective customers and generate leads.
Address inbound queries and provide accurate information about Banking services.
Promote and sell banking products.
Drive activation process by ensuring newly acquired customers start using their credit cards promptly.
Manage retention process by engaging with existing customers, resolving concerns, and offering relevant upgrades or advantages to enhance loyalty.
Candidate Requirements:
Positive communication and interpersonal skills.
A graduation degree (any stream) is mandatory.
Freshers and candidates with BPO or customer service experience are encouraged to apply.
Age limit: 18 to 32 years.
Ability to work independently as well as within a team.
Compensation & Perks:
Monthly Salary: Fresher- 18,000 (in hand)
Experienced- Negotiable
Additional Perks:
Provident Fund (PF)
Health Insurance
Performance-Based Incentives
Pick-up and Drop Facility only for Thane Branch
Bank Holidays Off
24 Paid Leaves Annually
Working Hours:
Monday to Saturday: 9:30 AM to 6:30 PM or 10:00 AM to 7:00 PM
Week Offs: Alternate Saturday plus rotational off for Thane
Alternate Saturday plus Sunday off for Juinagar
Note: This is off role requirement. Selected candidates will be on HGS payroll.