Role Overview

We are looking for a Senior Account Manager who will act as the single point of contact (POC) for assigned client accounts and own projects from order confirmation to final handover. This role is critical in ensuring smooth coordination between clients and the factory, timely deliveries, controlled costs, and minimal escalations.

Key Responsibilities (KRA)
Client Account Management
Act as the sole POC for assigned B2B / corporate / hotel accounts
Handle all client communication via email, calls and meetings
Understand client requirements including BOQs, drawings, finishes and timelines
Conduct regular review calls and share progress updates
Order Handover & Internal Coordination
Prepare complete order handover packs including approved drawings, BOQs, finish approvals and delivery schedules
Conduct handover meetings with Production Head, PPC and Purchase teams
Ensure clarity before production starts to avoid rework
Production & Delivery Coordination
Coordinate closely with the Production Head for production planning and priority setting
Track order status and flag risks early




Communicate realistic timelines to clients
Change Management & Cost Control
Track scope changes and ensure proper documentation and approvals
Ensure cost implications are billed and free work is avoided
Billing, Collections & Project Closure
Coordinate milestone-based billing
Follow up for timely payments
Ensure snag list completion, client sign-offs and final billing
Process & Reporting
Maintain structured trackers for accounts, orders, deliveries and billing
Ensure documentation discipline and system adherence

Desired Candidate Profile: Must-Have:
6–12 years experience in furniture manufacturing or interior fit-out industry
Solid B2B / corporate / hotel project exposure
Factory coordination experience
BOQ and drawing understanding

Skills Required:
Client communication
Coordination and follow-ups
Understanding of furniture production
Cost and billing awareness
Excel / Google Sheets

Pay: ₹500,000.00 - ₹600,000.00 per month

Work Location: In person

📌 Accounts Manager Rajpura (India)
🏢 Patwa construction
📍 India