Role Overview

This is a leadership role where Cluster Head will be the P & L owner for his region . He / She will be responsible for managing the business and operational performance of a group of centers. The role requires solid leadership, business acumen, and a passion for education to ensure centers achieve revenue, enrollment, and student satisfaction targets.

Key Responsibilities
Business & Revenue Ownership
Own revenue targets and P&L; for the assigned cluster.
Drive admissions, enrollments, and collections across centers.
Monitor and improve center-wise performance, conversion ratios, and productivity .
Ensure achievement of monthly, quarterly, and annual business goals.
Operations & Center Management
Oversee day-to-day operations of multiple offline learning centers.
Ensure standardization of processes, SOPs, and service quality .
Manage infrastructure, hygiene, safety, and compliance at all centers.
Resolve operational challenges and escalations proactively.
Academic Delivery & Quality
Ensure high-quality academic delivery and student experience.
Work closely with academic teams for faculty hiring, deployment, and performance management .
Monitor student outcomes, retention, and feedback .




Ensure adherence to academic schedules and delivery standards.
Admissions & Sales Enablement
Lead admissions strategy and execution across centers.
Train and guide admission counselors / sales teams on pitch, process, and closure.
Improve lead management, walk-ins, and conversion rates .
Collaborate with marketing teams on local promotions and outreach.
People Management & Leadership
Lead and manage Center Heads, Admissions teams, and Operations staff .
Build a high-performance culture through training, reviews, and coaching .
Drive manpower planning, hiring, and attrition control .
Ensure robust succession planning within the cluster.
Stakeholder Management & Reporting
Act as a key liaison between HQ and center teams .
Present performance reviews, MIS, and forecasts to leadership.
Highlight risks, prospects, and improvement plans regularly.

Key Skills & Competencies
Strong business acumen and P&L; ownership
Experience managing multiple centers / branches
Expertise in offline education operations and admissions
Excellent people leadership and stakeholder management skills
Data-driven decision-making and execution focus

📌 Cluster Head Hyderabad
🏢 Vedantu
📍 Hyderabad