Responsibilities:
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and advantages without using scripts
Build robust relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center

Requirement:
A minimum of 2 years of voice experience in an international market is required
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral

Job Type: Full-time

Pay: ₹30,000.00 - ₹60,000.00 per month

Perks
Health insurance
Provident Fund

Experience
International voice process: 2 years (Required)
Customer retention: 2 years (Preferred)

Work Location: In person

📌 Customer Service Us Process Viman Nagar
🏢 Samvadsocial Technologies Private
📍 Viman Nagar