Key Responsibilities:
Handle customer queries through calls and chat (digital support).
Assist customers with product shipping, delivery timelines, exchanges, returns, and related queries.
Provide timely, accurate, and qualified resolutions.
Maintain a positive customer experience while meeting process requirements.
Job Details:
Employment Type: Full time
Work Mode: Work from Office
Shift: Rotational Shifts
Shift Duration: 9 Hours
Eligibility & Skills Required:
Freshers are welcome to apply.
Immediate joiners preferred.
Good English communication skills.
Good communication skills in English and Hindi.
Typing speed: 25 WPM with 90% accuracy.
Customer centric approach with good problem-solving skills.
Willingness to work in rotational shifts.
Ability to handle customer interactions professionally.
If you are a fresher looking to start your career in customer support and have good communication skills, this is a great prospect to begin your professional journey and gain valuable industry experience. Interested candidates can share their updated Resume/CV: