Overview - Handle inbound and outbound calls, resolves customer queries, explains services or products, and updates CRM databases.
Key Responsibilities
Make outbound calls to prospects and handle inbound customer service inquiries.
Provide explicit, accurate information regarding company offerings.
Resolve client complaints and follow up in a timely manner.
Log call outcomes, notes, and customer records into the system.
Requirements & Skills
Education: 12th pass or graduation from a recognized board/university.
Languages: Positive spoken command of Punjabi.
Skills: Active listening, problem-solving, basic computer literacy, and MS Office knowledge.
Experience: Freshers or candidates with 1–2 years of relevant BPO or telecalling experience.
Location - Dera Bassi Job Type: Full time
Pay: Up to ₹13,000.00 per month
Education
Bachelor's (Preferred)
Work Location: In person
📌 Customer Care Executive Dera Bassi
🏢 LIFE CARE FOUNDATION
📍 Dera Bassi
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