Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company
· Assist customers as needed with setting up associated with a product or service · Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
· Handling inbound calls from client on product related to functional and technical query.
· Provide Online/Onsite support to customers
· Handling Live chat, email of client query Product
· Requirement Analysis
· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Job Type: Full time
Pay: ₹25,000.00 - ₹40,000.00 per month
Advantages
Health insurance
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Required)
Language:
English (Required)
Work Location: In person
📌 Customer Care Representative Ahmedabad (India)
🏢 Panch Industries
📍 India
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