– Counsellor

Job Title: Counsellor

Experience: 1–3 Years

About the Role

We are looking for a Counsellor who can effectively communicate with students/clients, understand their needs and concerns, and provide appropriate guidance and support. The ideal candidate should be empathetic, approachable, confident, and capable of building solid relationships.

Key Responsibilities
Conduct one-on-one counselling sessions to understand students' or clients' needs, goals, and concerns.
Provide academic, career, or course-related guidance based on individual requirements.
Explain programs, courses, career paths, and available opportunities clearly.
Maintain regular communication and follow up with students/clients.
Build strong relationships and provide ongoing guidance throughout the decision-making process.
Identify challenges or concerns and recommend appropriate solutions or resources.
Maintain accurate records of counselling sessions, interactions, and follow-ups.
Coordinate with internal teams to ensure a smooth student/client experience.
Handle queries through phone calls, WhatsApp, email, and in-person meetings.
Achieve assigned counselling, conversion, or enrollment targets where applicable.




Maintain confidentiality and professionalism while dealing with sensitive information.
Stay updated on relevant courses, career opportunities, industry trends, and organizational offerings.

Required Skills & Qualifications
Bachelor's degree in Psychology, Education, Management, Social Sciences, or a related field.
1–3 years of experience in counselling, student engagement, customer relationship management, admissions, or a similar role.
Excellent verbal and written communication skills.
Robust interpersonal and relationship-building abilities.
Empathetic, patient, and approachable personality.
Positive listening and problem-solving skills.
Ability to confidently handle queries, objections, and difficult conversations.
Comfortable working with targets and maintaining regular follow-ups.
Basic knowledge of MS Office / Google Workspace and CRM tools.

Good to Have
Experience in education counselling, career counselling, admissions, or EdTech.
Experience handling leads and converting inquiries into enrollments.
Knowledge of CRM platforms.
Ability to communicate in English and Hindi or other regional languages.
Solid presentation and negotiation skills.

Work Location: In person

📌 Councellor Udaipur
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