? We're Hiring: Manager - Workforce Management (WFM) Ready to lead workforce strategy and drive operational excellence? We're looking for a Manager - WFM to lead forecasting, capacity planning, scheduling, forecasting and real-time workforce optimisation in a rapid-paced contact center environment. ? Location: Pune (Work from Office) ? Shift: Open to work in shifts What We're Looking For: ✅ 7+ years of Workforce Management experience ✅ Expertise in Forecasting, Capacity Planning & Scheduling ✅ Hands-on experience with Verint, IEX, Avaya, Blue Pumpkin, or similar WFM tools ✅ Strong analytical and reporting skills (Excel proficiency required) ✅ Experience leading WFM/RTA teams ✅ Excellent stakeholder management and communication skills If you're passionate about using data to drive performance and building high-impact workforce strategies, we'd love to connect!
📌 Manager WFM (Pune)
🏢 Atain
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.