Currently we have requirement for Customer Relationship Manager (CRM) for our Service Department at Sambalpur, Odisha location.
RESPONSIBILITIES
Resolving customer concerns.
Customer experience at the dealership showroom and supporting in their follow-ups.
Ensure Customer Satisfaction.
Complaint Management
Feedback collection
EXPERIENCE: 2 to 3 Years experience in similar role in automobile sector. EDUCATION - ANY GRADUATE / BBA /MBA
REQUIRED SKILLS
Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services.
Other facilities
Attractive salary packages
Performance incentives and bonuses up to Rs. 10K *
ESIC and EPF perks
Regular appraisals
Continuous training and development
Transparent career paths for growth
Staff accommodation for outstation candidates
Staff lunchroom with AC facility
Advantages:
Cell phone reimbursement
Health insurance
Provident Fund