Key Responsibilities

● Manage end-to-end claims for General Insurance (Non-Motor) products from claim intimation to final settlement.

● Handle claims related to Fire, Marine, Property, Engineering, Liability, SME and other Non-Motor insurance products.

● Coordinate with insurance companies, surveyors, loss assessors, TPAs and clients for smooth and timely claim settlement.

● Review claim documents, policy coverage, deductions, repudiations and settlement terms.

● Follow up with insurers on pending claims, approvals, queries and settlements.

● Handle complex, disputed and escalated claims and work towards appropriate resolution.

● Assist clients with claim documentation, procedures and regular claim status updates.

● Analyse claims trends, delays and rejection patterns and suggest process improvements.

● Maintain proper claim records and ensure adherence to policy terms and regulatory requirements.





● Guide and manage the claims team and ensure timely resolution of claims.

Key Skills

● Strong knowledge of General Insurance (Non-Motor) claims.

● Valuable understanding of Fire, Marine, Property, Engineering, Liability & SME insurance.

● Robust coordination, negotiation and follow-up skills.

● Excellent client servicing and problem-solving abilities.

● Experience in handling escalated and high-value claims.

● Experience in an Insurance Broking Firm / General Insurance Company preferred.

Pay: Up to ₹600,000.00 per year

Advantages
Provident Fund

Application Question(s):
In which insurance product do you have claim experience?
What is your notice period?
What is your current CTC?
What is your expected CTC?
Where do you stay in Mumbai ?
Are you comfortable for Kandivali location?

Work Location: In person

📌 Genera Insurance Claims Manager Kandivali (India)
🏢 gusri solutions
📍 India