Key Responsibilities
Handle customer enquiries through email, phone and WhatsApp.
Respond to customer emails professionally and within the required turnaround time.
Understand customer requirements and provide accurate product, pricing and order information.
Prepare and share quotations, product details and order-related documents.
Follow up with customers on quotations, orders, payments and delivery status.
Coordinate with the Sales, Purchase, Production, Dispatch and Accounts teams.
📌 Customer Service Executive Mumbai (India)
🏢 Total Group
📍 India
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