We are looking for a responsible and well-organized Front Office cum Office Administrator to manage customer reception, office administration, documentation, and daily coordination activities at our mobile service centre.

Key Responsibilities
Welcome and assist customers and visitors professionally.
Handle customer enquiries through phone, WhatsApp, and direct visits.
Coordinate with technicians regarding service status and delivery schedules.
Update customers about repair progress and estimated delivery times.
Handle customer follow-ups and service-related complaints.
Maintain customer records, service records, files, and office documents.
Prepare invoices, receipts, quotations, and other office documents.
Handle basic data entry and daily office reports.
Maintain attendance and basic employee records.
Coordinate office requirements, stationery, documents, and supplies.
Manage incoming and outgoing calls, emails, and correspondence.
Assist the management in daily administrative activities.
Coordinate with different departments for smooth office operations.
Maintain proper filing and documentation systems.




Support cash/payment collection and maintain related records when required.
Ensure the front office and workplace are maintained in a skilled and organized manner.
Perform other administrative and coordination duties assigned by management.

Required Skills
Good communication and customer-handling skills.
Basic knowledge of MS Word, Excel, email, and office software.
Valuable organizational and time-management skills.
Strong follow-up and coordination ability.
Valuable documentation and record-keeping skills.
Professional attitude and positive approach.
Ability to handle multiple tasks efficiently.
Basic knowledge of mobile phones and service centre operations is an advantage.

Qualification & Experience
Plus Two / Diploma / Degree preferred.
Freshers may apply.
Experience in front office, administration, customer service, retail, or mobile service centres will be an advantage.

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits
Cell phone reimbursement
Flexible schedule
Internet reimbursement

Work Location: In person

📌 Front Office Assistant Kannur
🏢 Magnus Store & Care
📍 Kannur