Preferred candidate profile Role & responsibilities
Key Responsibilities*
Convert leads into bookings through effective sales conversations.
Recommend personalized cruise packages based on customer requirements.
Upsell premium cabins, suite experiences, dining, spa, and onboard services.
Manage customer interactions professionally and ensure a seamless booking journey.
Handle high-net-worth clients with a customer-first approach.
Maintain CRM records and track sales performance.
Stay updated on cruise itineraries, offers, and promotions.
Preferred candidate profile Key Skills
Solid lead conversion and upselling skills.
Excellent communication and negotiation abilities.
Qualified call handling and email etiquette.
Experience in luxury sales, hospitality, travel, or premium holiday sales.
Proficiency in CRM tools and sales tracking.
Robust customer engagement and follow-up skills.