Job Title: Hotel Operations Manager

Company: Hotel Three Seasons

Employment Type: Full-Time

Job Summary

We are looking for an experienced and responsible Hotel Operations Manager to oversee the day-to-day operations of the hotel, ensure smooth coordination between departments, and maintain high standards of guest service and operational efficiency.

Key Responsibilities
Manage and oversee daily hotel operations across all departments.
Supervise and coordinate Front Office, Housekeeping, Restaurant, and other operational teams.
Ensure excellent guest service and handle escalated guest concerns professionally.
Monitor staff performance, attendance, discipline, and service standards.
Coordinate with department heads to ensure smooth daily operations.
Ensure hotel SOPs, quality standards, and safety procedures are followed.
Monitor room occupancy, reservations, guest feedback, and overall hotel performance.
Oversee restaurant and guest-service operations when required.
Conduct regular team meetings and operational briefings.
Identify operational issues and implement effective solutions.
Monitor inventory, supplies, and operational expenses.
Coordinate with management regarding revenue, costs, staffing, and operational requirements.




Review daily reports and prepare operational updates for management.
Support staff recruitment, training, and performance development.
Ensure compliance with hygiene, safety, and hotel policies.
Assist in planning and executing special events, promotions, and hotel activities.

Requirements
4–7 years of experience in hotel/hospitality operations, preferably in a managerial role.
Solid knowledge of hotel operations and departmental coordination.
Excellent leadership and team-management skills.
Strong communication and problem-solving abilities.
Valuable understanding of guest service and hospitality standards.
Ability to manage multiple departments and priorities effectively.
Good knowledge of hotel management systems and operational reporting.
Strong decision-making and organizational skills.
Willingness to work flexible schedule, weekends, and holidays when required.

Key Skills

⁷Hotel Operations | Team Management | Guest Relations | Front Office | Housekeeping | Food & Beverage | Staff Management | Cost Control | Problem Solving | SOP Implementation | Leadership

Pay: ₹30,000.00 per month

Work Location: In person

📌 Hotel Operations Manager Mathura
🏢 Hotel Three Seasons
📍 Mathura