- Have multi-faceted experience in Risk Management related program implementation in multiple domains (Infrastructure services, BFSI, Healthcare will be preference)
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- Should have sound knowledge of IT Disaster Recovery Program and Cyber related Business Continuity Planning
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- Positive understanding and exposure to business operations in IT Application Support and Maintenance, Infrastructure, Business Services, and Products & Platforms
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- Be a self-starter with good interpersonal skills and ability to work with multiple teams from Delivery and Enabling Functions across locations, geographies, and engagements
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- Hands-on experience leading Crisis Management and response at a functional / location / site level
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- Ability to work with multiple senior stakeholders to design programs that meet the requirements of the organization & strengthens the resilience posture and are aligned to business needs.
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- Ability to logically convince stakeholders to take necessary actions. Work closely with Senior leaders and drive activities to successful completion
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- Have experience leading and directly supervising 5-10 people
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- Experience in preparing reports, conduct analysis and present to various stakeholders
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- Excellent Negotiation and Conflict Management skills
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- Good Customer Service skills
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- Ability to work under pressure and extended hours during Crisis events
/n /n Qualifications /n /n
- Master's degree.
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- 10+ years in ITES industry with 7+ years in IT DR and Risk Management.
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- Strong knowledge of IT infrastructure, cybersecurity frameworks, and risk reporting standards.
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- Hands-on experience in DR planning, cyber incident response, and compliance audits.
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- Excellent communication, stakeholder engagement, and analytical skills.