Key Responsibilities
Manage and maintain

Zoho CRM

, including data, modules, fields, pipelines, and user access.
Build and optimize workflows, blueprints, and automation using

Deluge

.
Develop basic custom functions and scripts to automate CRM processes.
Support

API integrations, webhooks, and third-party tool integrations

.
Work with

Zoho Campaigns / Zoho Marketing Automation for basic campaign execution and customer segmentation.
Create and maintain reports and dashboards to track sales, customer, and campaign performance.
Ensure

CRM data hygiene

, including data validation, deduplication, and regular updates.
Troubleshoot CRM issues and provide timely solutions to internal teams.
Coordinate with

Sales, Marketing, and Tech teams to understand requirements and improve CRM processes.
Support ongoing

CRM customization, automation, and process improvement initiatives.





Requirements
1–2 years of hands-on experience with Zoho CRM / Zoho ecosystem.
Solid hands-on knowledge of

Deluge

— mandatory.
Basic working knowledge of

SQL

.
Basic knowledge of

JavaScript or Python

.
Understanding of

APIs, webhooks, and integrations

.
Exposure to

Zoho Flow, Zapier, or similar automation tools is preferred.
Good understanding of

CRM workflows and automation

.
Comfortable with

Excel and basic reporting/analytics

.
Robust logical thinking and problem-solving skills.
Valuable communication and coordination skills.
Bachelor's degree in

IT, Computer Science, Marketing, Business, or a related field

.

📌 Junior Zoho Developer Ahmedabad (India)
🏢 Dermatouch
📍 India