Learning Operations & Trainer Success Manager (Noida)

Learning Operations & Trainer Success Manager (Noida)

22 Aug
|
Blue Data Consulting & IT services
|
Noida

22 Aug

Blue Data Consulting & IT services

Noida

This person becomes the single owner of:

- Trainer sourcing and hiring
- Trainer onboarding and documentation
- Trainer allocation to projects
- Trainer performance management - can be done by QA or Training Coordinator
- Session quality monitoring- can be done by QA or Training Coordinator
- Backup trainer management
- Trainer payroll/invoicing coordination- Can be done by training coordinator
- Building trainer community and engagement

Key Responsibilities

1. Trainer Hiring & Evaluation

- Build a database of freelance trainers
- Source trainers from LinkedIn, communities, referrals, and job portals
- Conduct initial screening
- Verify certifications and industry experience
- Coordinate technical demo sessions
- Maintain trainer scorecards

1. Trainer Onboarding

- Trainer contracts and documentation
- LMS and platform onboarding
- Delivery SOP training
- Client expectation briefing
- Assessment guidelines

1. Delivery Management

- Allocate trainers to programs
- Manage trainer schedules
- Ensure trainer availability
- Arrange backup trainers
- Resolve delivery issues

1. Quality Assurance- Can be done by QA team

- Attend sessions periodically
- Collect learner feedback
- Review trainer ratings
- Conduct quarterly trainer reviews

1. Trainer Network Development

Create trainer talent pools in:
- Generative AI
- Claude AI
- OpenAI
- Agentic AI
- Data Science
- Machine Learning
- Cloud Computing




- Cyber Security
- Data Engineering, etc

Ideal Experience

- Minimum: 35 years of experience
- Preferred: 57 years of experience

Industry Background

Prefer candidates from

- EdTech
- Corporate Learning & Development
- Technical Training Companies
- IT Training Institutes
- Learning Services Organizations

Positive examples:
- Former Training Executive
- Program Executive
- Learning Operations Executive
- Trainer Engagement Executive
- Academic Operations Executive

Skills to Evaluate

- Training Industry Knowledge
- Must understand:
- Corporate Training
- Certification Programs
- Academic Training
- Custom Training as per the client requirement
- Trainer Evaluation Skills
- Should be able to assess:
- Communication skills
- Technical expertise
- Adult learning principles
- Session delivery quality
- Audience engagement
- Teaching approach
- Hands-on lab capability
- Operations Skills
- Resource planning
- Capacity management
- Scheduling
- Escalation handling
- Vendor management

Tools

- Excel
- Google Workspace
- LMS platforms
- CRM tools
- AI tools (ChatGPT, Claude)
- Project Management skills

Company Name: Blue Data Consulting & IT Services Pvt. Ltd. Employment Type: Full-time

Location: Sector 62, Noida

Working hours: 09:30 AM to 05:30 PM

Working days: Monday to Friday

Work Mode: On-site

📌 Learning Operations & Trainer Success Manager (Noida)
🏢 Blue Data Consulting & IT services
📍 Noida

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