Purpose of the Role

This role exists to operationally deploy, support, and sustain Total Quality Management practices across functions and plants. It enables execution of the enterprise TQM roadmap through capability building, structured problem solving, assessments, and coordination across stakeholders, thereby strengthening organizational maturity in TQM.

Job Responsibility

1.TQM Deployment and Execution
Execute the TQM roadmap defined by the Lead across assigned functions/plants.
Coordinate with cross-functional SPOCs to ensure timely completion of roadmap activities.
Support deployment of QC Story, PDCA, 7 QC Tools, Kaizen, TQC, TPM, Lean practices.
Prepare/update TQM standards, DTQMP chapters, x`guidelines, manuals, and documentation.
Support in documentation, case studies, and evidencing.

2.Continuous Improvement
Facilitate improvement projects in Quality, Cost, Delivery, Safety, Customer Satisfaction.
Use structured problem-solving (QC Story, A3, RCA, 8D, Why-Why, Fishbone).
Support chronic issue resolution using data-driven methods.
Facilitate closure of findings with functions/plants.
Prepare for internal and external evaluations (TBEM,



Corporate assessments).
Create and update Daily Work Management (DWM) Manuals including:

Standards, routines, KPIs, visual controls

Review mechanisms (morning meetings, shift reviews)

3.Quality culture building and Employee engagement
Organize and deliver TQM training programs across levels.
Coach teams on problem solving, QC Story, A3, Kaizen, 7 QC Tools, PDCA.
Support capability assessments and identify training needs.
Plan Quality Month activities, competitions, and internal recognition programs.
Drive culture of TQM, teamwork, and ownership.

Desired Candidate Profile

Education
Bachelors / Masters degree in engineering (Mechanical/Production/Automotive preferred)

Relevant Experience
3-8years of experience in Quality / TQM / Operational Excellence
Handson experience in TQM tools: QC Story, Kaizen, QC Circles, RCA, PDCA, 7 QC Tools
Exposure to TPM, Lean, Six Sigma, WCQ or similar frameworks
Experience in driving crossfunctional improvement initiatives
Familiarity with IATF 16949 requirements preferred

📌 Senior Manager Tqm Total Quality Tmpv Pune
🏢 Tata Motors
📍 Pune