The Product Team at Tata 1mg plays a pivotal role in driving innovation and shaping the future of healthcare. As a member of our Product Team, you will be part of a energetic and collaborative group of specialists dedicated to revolutionizing the healthcare industry through technology-driven solutions.
Responsibilities
Develop a thorough understanding of the healthcare market, competitive products, and e-commerce market dynamics to gain insights into latest market trends and competitors' movements
Gather, analyze and distribute intelligence on products, competitors and customer behaviors across different platforms to support product development team on product discovery and conceptualization
Be the go-to person for the product, collaborate with cross-functional Product, Analytics and Strategy teams to help determine product vision, strategy and roadmap of capabilities
Conduct regular competitive analysis on feature enhancement and feature roll outs by competitors
Use product usage data to understand customer pain points and recommend possible solutions to the product team
Constant learning and collaborating with the team to develop best practices on product configuration
Designing A/B and multivariate experiments to test out multiple hypotheses
Own complete end to end analytics of a product pod
Requirements
Experience in various Analytics Data Extraction tools such as SQL, Excel, Tableau etc. (Positive to have - Google Analytics, Mixpanel, Amplitude etc.)
Ability to gather insights around product performance and user engagement / retention from clickstream data.
Understanding of what drives user engagement and retention and how data can be used to evaluate this
Solid presentation and communication skills to highlight data trends, insights and recommendations to improve engagement
2+ years experience in online products (App/Web products) is a must.
Experience in instrumentation of data (events, screens, goals, etc) capturing for above platforms
Retail / E-commerce experience necessary
Experience in A/B experiments is a good to have
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