The Quality Engineer is expected to adhere to all safety rules and procedures
The Quality Engineer is expected to report any unsafe condition or absence of any protective device immediately to their supervisor/Manager/Cell leader
Quick response to customer concerns/complaints
Conduct QRQC workshops to identify root cause of customer complaints, define corrective actions involving the CFT and their effective implementation within the target date as per customer specific requirements.
Horizontal deployment of corrective actions for similar products or product lines
Ensuring the compliance of customer specific requirements.
Conduct periodic corrective action effectiveness verification audits.




Provide trainings to operators/staffs on lessons learnt from previous quality issues and customer complaints.

Internal
Conduct daily morning QRQC meetings to address any potential quality concern at customer end or chronic internal quality issues
Conduct customer satisfaction survey and summarize the results to management for review and action plan.
Co-ordinate/support customer audits (periodic system assessment audits) and close the NCs with corrective actions involving the CFT.
Customer score cards & access to customer portals

📌 Sr Engineer Quality & Cs Kochi
🏢 Aptiv
📍 Kochi