Powerschhol is always in the look to meet and exceed client expectations and believe it could be achieved only through teamwork, hence we expect our CSO to be a team player, who is keen to work along with the internal teams to bring the best to their clients.
We expect them to be absolutely passionate about customer service / relationship management
Devise and effectuate policies to maximize customer satisfaction by offering them quality service and building solid relationships.
Introduce recent products, provide demo/training/orientation
Manage client expectations, work towards meeting and exceeding expectations
Liaise with the internal teams and work towards achieving client ecstasy
Monitor and evaluate industry trends and meet with the school management to ensure the loop is closed and the stakeholders are satisfied
Manage proposal response process,



including detailed RFP requirements and inputs from various sources

Skills and Qualifications
Successful track record in client support and client handling
Working experience with client support techniques
Proven ability to plan and manage resources

Installing electrical or computer equipment such as flat-screen televisions, desktop computers, laptops, GPS , Bio metric , CCTV and tablets.

Suggesting areas where equipment should be set up and where cords should be placed.

Troubleshooting problems with existing equipment.

Testing old and new installation connections.

Providing clients with verbal and written operating instructions for current equipment.

📌 Technical Support Engineer Navimumbai Navi Mumbai
🏢 PowerSchool India
📍 Navi Mumbai