Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain products, services, courses, or offers clearly to customers.
Handle inbound enquiries and provide accurate information.
Follow up with leads through calls and WhatsApp.
Maintain records of calls, leads, follow-ups, and conversions.
Identify customer requirements and provide suitable solutions.
Convert potential leads into customers/admissions.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales/counselling team for further follow-up.
Maintain skilled communication with customers.
Required Skills
Excellent verbal communication skills.
Positive convincing and negotiation abilities.
Basic computer knowledge.
Hindi and English communication skills.
Positive attitude and willingness to achieve targets.
Ability to handle customer queries professionally.
Freshers can also apply.