S/4 Support – Key Responsibilities
Provide functional support for SAP S/4HANA system, including troubleshooting issues and resolving tickets in a timely manner.
Collaborate with cross-functional teams to identify system requirements and implement solutions to meet business needs.
Perform testing and documentation for enhancements, upgrades, and patches.
Monitor system performance and proactively identify areas for improvement, recommending and implementing solutions as needed.
Create documentation to support end-users in utilizing the SAP S/4HANA system effectively.
Stay up-to-date with the latest SAP technologies and best practices to ensure continuous improvement of the system.
S/4 Run – Key Responsibilities
Own and manage a backlog of unrealized Business Requirements (a) transitioned from deployment projects and (b)
current business requirements into RUN
Conduct initial assessment to determine priority, ageing, complexity, feasibility, and its impact.
Plan and execute implementations in the form of Mini Project Execution (RUN Mode).
Post successful implementation, ensure smooth handover to S/4 Support Organization along with further documentation requirements, if any.
Provide transparent status updates, risks & dependencies, if any, to all the stakeholders (eg: system downtime, frozen zones etc.)
Adhere to transport and release governance from BD teams
Obtain sign off from Key Users, document lessons learnt.
Identify prospects to improve RUN delivery & efficiency.
📌 Global Process Expert S/4 Run And Support Bengaluru
🏢 Bosch Group
📍 Bengaluru
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