Job Title

IT & Data Operations Officer

Location : Ahmedabad, Head Office

Experience Required

- 3-4 years of relevant experience in IT operations, cloud
- services, or data workflows
- Familiarity with various software’s like AWS (EC2, RDS), and
- Google Workspace
- Experience with data pipeline tools and databases like
- Postgres, MySQL etc.

Educational Qualification :
- B.Sc. in IT/Computer Science
- BCA / MCA
- Skills Required :
- Exposure to chatbot platforms and flow configuration
- Strong communication and coordination skills
- Looking after organization website

Bonus: Experience in data engineering or analytics Remuneration : As per market standards

Key Responsibilities

- ERP Administration
- Manage and maintain the organization’s ERP instance on the cloud
- Liaise with ERP vendors to communicate requirements and troubleshoot issues
- Ability to document requirements lucidly and manage knowledge transfer to vendor
- Ability to oversee delivery as per timelines and participate in functional and non-functional testing of deliverables
- Track procurement and use of licenses
- AWS Cloud Operations
- Perform basic administrative tasks on AWS, including EC2 and RDS management
- Monitor cloud resources and ensure uptime and cost-efficiency
- Oversee subscription and payment of invoices on time
- Data Pipeline Oversight
- Operate and monitor data pipelines feeding into central storage and dashboarding tools




- Be able to configure APIs and web hooks for data interoperability
- Ensure data integrity and timely flow across systems
- Google Workspace Administration
- Set up and manage email accounts, groups, and access controls
- Implement and support 2FA and other security protocols
- Bonus: Data Engineering & Analytics
- Ability to support data analysis and reporting for program teams
- Working experience (direct/part-time or voluntary) with social impact organizations
- Working knowledge/interest in working on AI - (Machine Learning, Prompt Engineering)
- Coordination & Vendor Management
- Act as a bridge between internal teams and technology vendors ensuring clarity in requirements and smooth delivery.
- Coordinate, follow-up and track vendor tasks to avoid delays or misinterpretation.
- Support in onboarding current systems (HRMS/MIS/ERP/CRM, etc.) with clear implementation plans.
- Tech Transformation Role
- Be ready to troubleshoot immediate challenges during implementation and ongoing operations.
- Serve as the focal point for digital and technology transformation initiatives of the organization.
- Identify automation opportunities, workflow optimization, and technology improvements.
- Support management in planning and executing digital roadmap.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 IT & Data Operations Officer (Ahmedabad)
🏢 Friends of Women's World Banking India
📍 Ahmedabad