We are hiring Voice & Non-Voice Call Center Agents to support customers through calls, email, chat, and other communication channels.
Responsibilities:
Handle customer queries, requests, and complaints professionally.
Provide accurate information and timely resolutions.
Make and receive customer calls, where required.
Respond to customer emails and chat messages.
Maintain customer records and update details in the system.
Follow company processes, quality standards, and data privacy guidelines.
Escalate unresolved issues to the appropriate team
📌 Voice & Non Voice Call Center Agent Pune
🏢 Trek Karo India
📍 Pune
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