Key Responsibilities – Inside Sales ExecutiveHandle inbound and outbound customer inquiries through calls, emails, WhatsApp, and online platforms.
Generate, qualify, and follow up on sales leads to achieve order conversion.
Prepare and share techno-commercial quotations in coordination with internal teams.
Conduct regular follow-ups for quotation revisions, approvals, and order finalization.
Maintain accurate customer, quotation, and follow-up records in ERP/CRM systems.
Coordinate with accounts for payment terms, advances, and outstanding collections.
Support order processing, documentation, and dispatch coordination.
Understand basic product specifications of electrical panels, lighting, and allied products.
Track customer feedback, requirements, and market-related inputs.
Ensure compliance with company sales processes and MSME-related terms.