Job Description:
Welcome customers and provide personalized styling and product recommendations.
Understand customer needs and deliver an excellent shopping experience.
Achieve individual and store sales targets consistently.
Maintain robust knowledge of products, collections, fabrics, sizes, and current trends.
Drive sales through upselling, cross-selling, and effective product demonstrations.
Build and maintain long-term customer relationships and clienteling.
Maintain VM standards and ensure the store is well-presented at all times.
Handle billing, stock checks, replenishment, and other store operations as required.
Maintain awareness of daily KPIs such as Sales, ATV, UPT, ASP, and Conversion.
Handle customer queries and complaints professionally.
Support the Store Manager in achieving overall store objectives.