We are looking for experienced professionals to handle international customer interactions over voice calls. The candidate will be responsible for understanding customer concerns, providing accurate resolutions, following process guidelines, and maintaining excellent customer satisfaction and quality standards.

Key Responsibilities

- Handle inbound/outbound calls from international customers.
- Understand customer queries and provide appropriate solutions.
- Maintain skilled and fluent communication throughout calls.
- Follow process guidelines, quality standards, and compliance requirements.
- Achieve assigned customer satisfaction and performance targets.
- Document customer interactions accurately.
- Escalate complex issues to the appropriate team when required.

Eligibility & Requirements
- Minimum 1 year of International BPO / Voice Process experience.




- Graduate / Undergraduate candidates can apply.
- Excellent verbal communication skills.
- Fluent English communication.
- Strong customer-handling skills.
- Ability to work in rotational shifts.
- Immediate joiners preferred.

Salary & Benefits
- Salary: Up to ₹32,000 In-Hand
- Both-side cab / Travel Allowance
- Rotational shifts
- Opportunity to work with a leading international BPO process.

The available experienced international voice openings in the provided hiring document include profiles offering up to ₹32,000 in hand, with minimum 1 year of international voice experience.

Pay: ₹28,000.00 - ₹32,000.00 per month

Work Location: In person

📌 International Customer Service Advisor (Gurugram)
🏢 Outpace Consulting Services
📍 Gurugram