Customer Care ExecutiveLocation: Samta Nagar, Bikaner

Department: Customer Care / CRM

Positions: 15
Job ResponsibilitiesHandle customer calls and provide professional assistance.
Make outbound calls to customers for follow-ups, service reminders, feedback, and appointments.
Maintain regular communication with customers and resolve their basic queries.
Coordinate with the Sales and Service teams for customer requirements.
Maintain accurate customer information and call records in the system.
Follow up with customers to ensure a positive customer experience.
Conduct customer satisfaction and feedback calls.
Achieve assigned daily and monthly calling and follow-up targets.
Escalate customer complaints or key issues to the concerned senior.
EligibilityEducation: 12th Pass or Above.
Experience:



Calling / Telecalling / Customer Care experience preferred.
Computer Knowledge: Basic computer knowledge is required.
Valuable communication and interpersonal skills.
Hindi communication is essential; basic English communication will be an advantage.
Fresher candidates with positive communication skills may also be considered.
Key SkillsGood communication skills
Customer handling
Telecalling & follow-up
Basic computer knowledge
MS Office / CRM knowledge
Positive attitude and teamwork
Target-oriented approach

Contact9414138510 / 95712 50697

📌 Customer Care Executive Bikaner
🏢 Audi Motors Private
📍 Bikaner