To Manage the guest relations activities of the store and plan to improve the customer satisfaction level.
Responsible for all GR functions of the store and strategically plan for upscale customer service.
Understand customers’ buying patterns and preferences.
Manage front office and customer relations sections and delegate responsibilities efficiently.
Overall responsibility of all customer complaints resolution and rectification.
Develop High Net-worth Individual (HNI) customer network.
Monitor customer satisfaction reports and trends.
Ensure the grooming and training of Guest relationship executives.
Responsible for In-store engagement activities.
Skills Required
Floor Management
Excellent communicative and interpersonal abilities
Hospitality and Administration
Note : Openings at Malleshwaram, Rajajinagar, Jayanagar, Mangalore
📌 Manager Guest Relations Mangalore (India)
🏢 Malabar Gold And Diamonds
📍 India
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