Required back-office staff (female candidates only; salary 15000 to 18000). Candidate should be soft-spoken and explicit in communication. Manage incoming calls and customer service inquiries
Provide information about products and services, take/cancel orders, and record details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer issues or special requests to designated departments for further investigation
Comfortable with working on a laptop/desktop, entering data etc.
📌 Back Office Executive Bareilly
🏢 M/S SHIVA ENTERPRISES
📍 Bareilly
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