Salary: ₹50,000–₹80,000 per month + Incentives
Job Summary
We are looking for an experienced and customer-focused Post-Sales Manager to manage client relationships after the property sale, ensure smooth documentation and coordination, and deliver an excellent customer experience throughout the post-sales journey.
Key Responsibilities
Manage post-sales activities and maintain robust relationships with customers.
Coordinate with customers regarding documentation, agreements, payments, possession, and other formalities.
Resolve customer queries and complaints promptly and professionally.
Coordinate with internal teams such as Sales, CRM, Legal, Finance, and Operations.
Track customer requests and ensure timely resolution.
Maintain accurate customer records and regularly update CRM systems.
Follow up with customers for pending documents, payments,
and other requirements.
Ensure a smooth transition from sales closure to possession/handover.
Prepare regular reports related to customer issues, pending cases, and post-sales activities.
Ensure high customer satisfaction and retention.
Requirements
Minimum 3 years of experience in post-sales/customer relationship management in the real estate industry*.
Graduate in any discipline.
Fluent English communication skills, both verbal and written.
Strong customer-handling and problem-solving abilities.
Valuable knowledge of real estate post-sales processes and documentation.
Strong coordination, follow-up, and interpersonal skills.
Proficiency in MS Office and CRM tools.
Compensation
₹50,000–₹80,000 per month + Attractive Incentives
Location:- Noida
Job Type:-Full time
📌 Real Estate Sales Manager Noida (India)
🏢 Devesh Shanker Mathur
📍 India
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