Key Responsibilities & Requirements -:
Conduct outbound cold calling or follow-ups to sell products/services and set appointments for international markets.
Adjust communication style and vocabulary to suit the cultural nuances of target regions (e.g., US, UK Process)
Consistently meet or exceed targets for Average Handle Time (AHT), Customer Satisfaction (CSAT) scores, and conversion rates
Exceptional verbal and written command of the English language with a explicit, skilled speaking voice
Willingness to work in rotational, night, or evening shifts to accommodate overseas time zones
Familiarity with computers, internet browsers, and CRM tools
Thanks
📌 Customer Care Voice Process Us Shifts New Delhi (India)
🏢 Achieve High HR Services
📍 India
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