We are looking for a confident and result-oriented Sales Executive to join our premium furniture showroom in Mohali.
The role is focused on handling showroom customers, understanding their requirements, providing product recommendations, and converting enquiries and walk-ins into sales.
Key Responsibilities
Drive Sales Targets
Achieve individual monthly sales targets.
Maximize conversions through effective selling, upselling and cross-selling.
Focus on increasing average order value.
Handle Customer Interactions
Welcome and assist customers professionally.
Understand their requirements, preferences and budget.
Recommend suitable sofas, recliners, beds, dining and other furniture.
Explain product features, quality, materials and pricing.
Sales Conversion & Follow-ups
Convert walk-in enquiries into confirmed orders.
Maintain regular follow-ups with prospective customers.
Handle negotiations and close sales effectively.
Customer Experience
Provide a premium and personalized showroom experience.
Maintain strong relationships with customers throughout the sales process.
Ensure smooth coordination from enquiry to order confirmation.
Product Knowledge
Develop solid knowledge of all products, materials, features and specifications.
Stay updated on new products, offers and promotions.
Showroom Discipline
Maintain cleanliness, presentation and readiness of the assigned showroom area.
Ensure products are properly displayed and pricing information is updated.
Follow company sales processes and SOPs.
Desired Profile
minimum 2 years of experience in retail sales, preferably furniture, interiors, home décor, automobiles, luxury retail or a similar industry.
Excellent communication and interpersonal skills.
Solid sales and negotiation abilities.
Presentable and skilled personality.
Good follow-up and customer-handling skills.