Job Title: Steward

Location: Bamboo Nation, Jaipur

Reports to: Restaurant Manager

Job Type: Full time

Job Summary:

The Steward/Captain at Bamboo Nation is responsible for overseeing daily operations in the restaurant’s dining area, ensuring exceptional guest experiences, and leading a team of stewards and waitstaff. This role involves managing the floor, training staff, maintaining service standards, and addressing guest needs with professionalism.

Key Responsibilities:
Guest Service: Ensure all guests receive exceptional service, addressing any concerns or complaints promptly and effectively.
Floor Management: Oversee the smooth operation of the dining area, manage seating arrangements, and coordinate with kitchen staff to ensure timely food delivery.
Quality Control: Monitor the cleanliness of the dining area, table settings, and overall restaurant ambiance to meet Bamboo Nation’s standards.
Order Taking: Assist in taking orders during busy times and ensure accuracy in delivering food and beverages to guests.
Inventory Management: Assist with managing and replenishing supplies, including cutlery, linens, and other service-related items.




Staff Scheduling: Collaborate with management to create and manage staff schedules to ensure proper coverage during peak hours.
Customer Relations: Build and maintain positive relationships with guests to encourage repeat business and promote Bamboo Nation’s values.
Compliance: Ensure compliance with health and safety regulations, as well as company policies and procedures.

Qualifications and Skills:
Proven experience as a steward, captain, or in a supervisory role within a restaurant.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work in a rapid-paced environment while maintaining a calm and professional demeanor.
In-depth knowledge of food and beverage service standards.
Problem-solving skills and the ability to handle guest concerns with tact.
Flexibility to work evenings, weekends, and holidays.

Preferred:
Previous experience in a fine-dining or casual-dining setting.

Salary:

Commensurate with experience.

📌 Waiter / Steward Jaipur (India)
🏢 The Bamboo Cafe Food and Beverages
📍 India