Key Responsibilities:
Make outbound calls to prospective customers and explain company products/services.
Handle inbound inquiries, provide accurate information, and resolve customer queries.
Generate and qualify leads through telephonic conversations.
Schedule meetings/appointments for the sales team.
Follow up with customers to ensure smooth communication and relationship building.
Assist in documentation work, preparing quotations, and maintaining records.
Maintain a database of customer contacts and update records regularly.
Achieve daily/weekly calling targets and support business growth.
Requirements & Qualifications:
Any Graduate / HSC Pass with relevant experience in telecalling or customer support.
1–3 years of telecalling / telesales experience (solar/renewable industry experience is a plus).
Valuable communication skills in Gujarati, Hindi, and basic English.
Confident, polite, and persuasive personality.
Basic computer knowledge (MS Office, Excel, Email).
Ability to work with targets and deadlines.
Key Skills:
Excellent Communication & Listening Skills
Customer Handling & Relationship Building
Lead Generation & Follow-up
Documentation & Quotation Preparation
Time Management
Positive Attitude & Team Spirit
📌 Telesales Executive Surat
🏢 Manthan Solar Power
📍 Surat
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