Key Responsibilities
Achieve sales targets and improve store performance.
Manage and supervise multiple stores across Delhi NCR & Dehradun.
Lead, guide and motivate store teams.
Ensure proper staffing and timely hiring.
Monitor attendance, discipline, grooming and SOP compliance.
Improve employee engagement and reduce attrition.
Ensure good customer service and store presentation.
Monitor stock availability, inventory and product losses.
Check that all company processes and policies are followed.
Review store performance and take corrective actions where required.
Regularly share updates on sales, manpower and store operations.
Handle day-to-day operational issues and ensure smooth store functioning.
Requirements
2–4 years of experience in retail operations.
1–2 years of experience managing multiple stores.
Experience as Retail Supervisor, Cluster Manager or similar role.
Experience in Up-to-date Trade (SIS) or General Trade.
Positive team management and communication skills.
Ability to motivate teams and achieve targets.
Valuable problem-solving and execution skills.
Comfortable travelling across Delhi NCR and Dehradun.